At Distant Global LLC, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information across all of our websites and brands, including but not limited to Distant Gamers, Distant Graphics, Distant Grounds, and Distant Gurus.
Distant Global LLC (“we,” “our,” or “us”), including our operating brands Distant Gurus, Distant Graphics, Distant Grounds, and Distant Gamers, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information, including how we handle SMS communications.
1. Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Business information (if applicable)
- Any information you voluntarily provide through forms, messages, or communications
2. How We Collect Information
We collect information through:
- Website forms (contact forms, service inquiries, onboarding forms)
- Direct communication (phone calls, emails, SMS messages)
- In-person interactions
- When you voluntarily send us a message (including SMS)
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide services
- Communicate with you regarding your request or account
- Provide customer support
- Send important service-related updates
4. SMS Communications
Distant Global LLC does not send mass marketing or promotional SMS messages.
We only send SMS messages in the following situations:
- When you initiate contact with us via SMS
- When you submit a form and explicitly opt in to receive SMS communication
- When you provide verbal or written consent for us to contact you via SMS
SMS Usage Details:
- Messages are typically one-to-one, conversational, and service-related
- Message frequency varies depending on your interaction with us
- Message and data rates may apply depending on your carrier
Opt-Out Instructions:
You can opt out of SMS communications at any time by replying:
- STOP to unsubscribe
- HELP for assistance
We will honor all opt-out requests promptly.
5. Consent
By providing your phone number and opting in, or by initiating SMS communication with us, you consent to receive SMS messages from Distant Global LLC and its affiliated brands.
Consent is not a condition of purchase.
6. Data Sharing and Disclosure
We do not:
- Sell your personal information
- Share your phone number with third parties for marketing purposes
We may share information only when necessary to:
- Provide services (e.g., communication platforms like UniFi Talk)
- Comply with legal obligations
7. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
8. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Maintain communication records
- Comply with legal requirements
9. Your Rights
You may:
- Request access to your data
- Request correction or deletion of your data
- Opt out of communications at any time
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
To make a request, contact us using the information below.
If you have any questions or concerns about this policy, please reach out:
Email: info@distantglobal.com
Phone: (601) 272-8858